What Is Wheelz Casino?
Wheelz Casino, launched in 2021, represents a cutting-edge online casino platform designed to deliver personalised gaming experiences. The casino operates under Rootz Limited and holds a prestigious Malta Gaming Authority license, ensuring a safe and regulated environment for players. Wheelz stands out in the competitive online casino market through its innovative approach to player rewards and game selection.
Bonuses Overview
Wheelz Casino welcomes new players with a generous bonus package that includes a 100% match bonus up to €300 plus 100 free spins on selected slots. Players receive 20 free spins immediately after registration and the remaining 80 spins over the next four days. The welcome bonus activates automatically upon making the first deposit of at least €20.
The casino implements a 35x wagering requirement on all bonus funds and free spin winnings. Players have 30 days to meet these requirements before the bonus expires. Different games contribute varying percentages toward fulfilling these requirements—slots typically contribute 100%, while table games contribute between 10-50%.
Other Available Casino Bonuses
Wheelz Casino offers several ongoing promotions beyond the welcome package:
- Daily Rewards: Personalised bonuses delivered through the proprietary Wheelz Rewards Engine
- Cashback Offers: Weekly cashback of up to 20% on net losses
- Reload Bonuses: Regular deposit match offers for existing players
- Free Spin Drops: Surprise free spin awards when playing featured games
- Loyalty Programme: Multi-tier system with exclusive rewards, personal account managers, and expedited withdrawals
Casino Games
Online Slots
Wheelz Casino features over 2,000 slot titles from leading providers. Popular options include:
- Book of Dead (Play'n GO)
- Starburst (NetEnt)
- Gonzo's Quest (NetEnt)
- Money Train 2 (Relax Gaming)
- Sweet Bonanza (Pragmatic Play)
Popular Table Games
The table game selection at Wheelz Casino includes multiple variations of classic casino favourites:
- European, American, and French Roulette
- Classic Blackjack and Blackjack Switch
- Baccarat and Punto Banco
- Caribbean Stud Poker
- Casino Hold'em
Live Casino Games
Wheelz offers an immersive live casino section powered primarily by Evolution Gaming:
- Lightning Roulette with multipliers up to 500x
- Infinite Blackjack allowing unlimited players
- Dream Catcher money wheel game
- Crazy Time with interactive bonus rounds
- Deal or No Deal Live based on the popular TV show
Poker Games
Poker enthusiasts enjoy several video poker and live poker options:
- Jacks or Better
- Deuces Wild
- Three Card Poker
- Casino Hold'em
- Caribbean Stud Poker
Software Providers
Wheelz partners with over 60 game developers to create a diverse gaming library. Leading providers include:
- NetEnt: Known for cinematic slots like Gonzo's Quest and Starburst
- Play'n GO: Creators of the Book of Dead series
- Pragmatic Play: Specialists in high-volatility slots
- Evolution Gaming: Premier live casino provider
- Red Tiger: Developers of innovative jackpot mechanics
Login and Signup
The registration process at Wheelz Casino takes approximately two minutes:
- Click the "Register" button on the homepage
- Enter email address, create a password, and provide basic personal information
- Verify account via email or SMS
- Complete identity verification by uploading identification documents
Returning players simply click "Login," enter their credentials, and access their accounts instantly.
Casino Banking Methods
Wheelz Casino supports numerous payment options for Irish players:
Payment Method
Deposit Time
Withdrawal Time
Minimum Deposit
Minimum Withdrawal
Visa/Mastercard
Instant
1-3 banking days
€20
€20
PayPal
Instant
Up to 24 hours
€20
€20
Skrill
Instant
Up to 24 hours
€20
€20
Neteller
Instant
Up to 24 hours
€20
€20
Bank Transfer
1-3 days
3-5 banking days
€20
€20
Trustly
Instant
Up to 24 hours
€20
€20
All transactions are protected with advanced SSL encryption technology, ensuring complete security.
Customer Support
Wheelz Casino provides comprehensive customer support through multiple channels:
- 24/7 Live Chat: Instant assistance with typical response times under 30 seconds
- Email Support: Detailed responses within 24 hours
- FAQ Section: Extensive resource covering common queries
Support agents are available in multiple languages, including English, and demonstrate exceptional product knowledge.
Mobile Compatibility
Wheelz Casino offers full mobile compatibility without requiring dedicated app downloads. The mobile platform:
- Functions seamlessly on iOS and Android devices
- Maintains identical game selection to the desktop version
- Features responsive design that adapts to different screen sizes
- Supports all payment methods and account management functions
- Enables participation in all promotions and bonuses
The mobile interface preserves the personalisation features that define the Wheelz Casino experience, ensuring consistent gameplay across all devices.
Wheelz Casino Games and Software
Wheelz Casino offers an extensive collection of over 4,400 games developed by numerous reputable software providers. This impressive library ensures players enjoy high-quality graphics, sound effects and immersive gameplay experiences across various gaming categories.
Slot Games Selection
Wheelz Casino boasts over 1,000 slot games, featuring both classic titles and new releases from top providers. Popular options include Book of Dead with its scatter wild symbol, Dead or Alive 2 with exciting free spin bonus rounds, Legacy of Dead offering archaeological thrills, and Gates of Olympus with multipliers up to 500x. The platform also features penny slots and progressive jackpots like Galaxy Glitter, Rich Life, and Buffalo Cash Pool, giving players multiple opportunities to win real money through bonus features and free spins.
Table Games and Live Casino
The casino delivers a comprehensive table game selection including multiple variations of blackjack, roulette, baccarat and poker to satisfy traditional casino enthusiasts. The standout live casino section features professional dealers streaming in real-time, creating an authentic gambling experience similar to brick-and-mortar establishments. Players can interact with dealers and other participants while placing bets on their favourite games, making Wheelz an excellent platform for those seeking immersive online casino gameplay with real money wagering opportunities.
Bonuses and Promotions at Wheelz Casino
Wheelz Casino offers compelling bonuses and promotions that enhance the online casino experience for both new and returning players. These carefully designed incentives reward players while encouraging continued engagement on the platform.
Welcome Bonus
New players at Wheelz Casino receive a generous 100% match bonus up to €500 on their first deposit of €10 or more. This welcome package includes 100 free spins distributed over 10 consecutive days, with 10 spins credited daily for popular slot games from top providers. Some promotional materials mention a 400% match bonus, but the standard documented offer remains the 100% match plus free spins combination.
Loyalty Programme
Wheelz Casino's loyalty structure focuses on rewarding ongoing player engagement through regular incentives. While specific programme details aren't extensively documented, the casino's approach emphasizes player retention through continuous rewards. The distribution of free spins over multiple days as part of the welcome package demonstrates the platform's commitment to encouraging regular play and creating a personalized gaming experience for loyal casino enthusiasts.
Payment Methods and Banking
Wheelz Casino offers multiple secure and convenient payment options for players across various regions. The platform prioritises safe transactions and fast processing times to enhance the gaming experience for all users.
Deposit Options
Wheelz supports instant deposits with a €10 minimum across all payment methods. Players can fund their accounts using Visa and MasterCard credit cards, e-wallets like MuchBetter, Payz, Skrill, MiFinity, and Neteller, or Paysafecard vouchers. All deposit transactions process immediately, allowing players to start gaming without delays. Payment availability varies by country, with specifics found on the casino's Payment Options page.
Withdrawal Process
Withdrawals at Wheelz Casino require a minimum of €20 with no processing fees. E-wallet withdrawals process most quickly, while credit card and bank transfers typically take 1-3 business days to complete. The platform maintains rigorous security standards for all transactions, ensuring player funds remain protected. Customer support stands ready to assist with any payment-related queries, making the withdrawal experience smooth and hassle-free.
Mobile Gaming Experience
Wheelz Casino delivers a premium mobile gaming experience without requiring a dedicated app download. The platform utilises HTML5 technology to optimise its website for mobile browsers like Safari and Chrome, ensuring seamless gameplay on smartphones and tablets. Players access the full casino experience directly through their mobile browser with the same account credentials used on desktop.
The mobile interface features intuitive navigation with quick access to all essential functions. Players browse through over 3,000 mobile-optimised games including popular slots, table games, and live casino options from top providers. The responsive design adapts to different screen sizes while maintaining high-quality graphics and smooth performance.
All account management features remain fully accessible on mobile devices. Players make deposits and withdrawals, claim bonuses, and participate in the loyalty programme with the same functionality as the desktop version. The mobile platform supports all payment methods with identical processing times and security protocols.
Customer support is equally robust on mobile, with 24/7 live chat support available directly through the mobile interface. The support team provides personalised assistance with quick response times, ensuring mobile players receive the same level of service as desktop users.
Security remains paramount in the mobile experience, with SSL encryption protecting all transactions and player data. The Malta Gaming Authority licence ensures the mobile platform adheres to strict regulatory standards, providing a safe betting environment for real money play on the go.
Security and Licensing
Advanced Security Measures
Wheelz Casino employs industry-leading security protocols to protect players' personal and financial information. All connections are safeguarded using HTTPS supported by the latest TLS standards, which represents an advancement over traditional SSL encryption. This robust encryption system ensures secure communication during all transactions on the platform. The casino maintains PCI DSS compliance, adhering to the Payment Card Industry Data Security Standard for the secure handling of payment card data.
Player verification follows stringent Know Your Customer (KYC) procedures to confirm identity and address. This process typically requires government-issued ID or passport along with utility bills or bank statements. The verification, aimed at preventing underage gambling and money laundering, usually completes within 48 hours, ensuring a secure gaming environment without excessive delays.
For payment security, Wheelz utilises the same TLS encryption technology employed by major financial institutions. The dedicated payments team actively monitors accounts for suspicious activity, flagging and reviewing unusual behaviour to protect players' funds and personal details.
Fair Gaming and RNG Technology
Wheelz Casino guarantees fair play through advanced Random Number Generator (RNG) technology. This system ensures all game outcomes—whether slots or table games—are completely random and unbiased. The RNG technology undergoes regular testing and certification by independent authorities, providing players with a trustworthy online casino experience where every bet has a fair chance of winning.
Regulatory Compliance
Operating under licence number MGA/B2C/599/2018 granted in 2019 by the Malta Gaming Authority (MGA), Wheelz Casino demonstrates its commitment to legitimacy and adherence to strict regulatory standards. As a medium-sized online gambling platform owned by Rootz Ltd, with an estimated annual income exceeding £20 million, the casino complies with comprehensive EU gaming regulations that emphasise player protection, security, and responsible gambling practices.
Responsible Gambling Tools
The platform offers comprehensive responsible gambling features, allowing players to set deposit limits, loss limits, time limits, and wagering limits to maintain control over their gaming activities. Self-exclusion options are also available for those who need a break from gambling. Wheelz supplements these tools with extensive resources and information to help players manage their gambling activity responsibly, creating a safer online betting environment.
Customer Support Security
Wheelz Casino's 24/7 customer support team is trained to handle security concerns promptly and efficiently. Support is available via live chat in multiple languages including English, French, Finnish, Norwegian, and German, plus email support. The extensive FAQ section addresses common security issues related to accounts and payments, ensuring players can quickly resolve any security questions that arise while playing on this trusted online casino platform.
Customer Support Services
Wheelz Casino delivers round-the-clock customer support services designed to enhance player experience on the platform. The dedicated support team operates 24/7, ensuring players can receive assistance at any time regardless of when they play.
Players can connect with Wheelz Casino's support team through two primary channels:
- Live Chat: Available directly on the casino website for immediate assistance with urgent gaming queries
- Email Support: Available at [email protected] for less time-sensitive issues or detailed feedback
The support service accommodates international players through multilingual assistance in English, French, Finnish, and German, making the casino accessible to a diverse player base.
For account security, Wheelz Casino implements strict protocols within their support services. The team never requests passwords from players and encourages reporting suspicious communications to protect personal information. Additionally, all customer funds are held in segregated bank accounts separate from company funds, ensuring financial security for all players.
Account management at Wheelz Casino requires contacting customer support for any personal information updates. While players cannot make these changes directly through the website, the support team handles these requests after verifying the registered phone number and email address, adding an extra layer of account protection.
Pros and Cons of Wheelz Casino
Wheelz Casino, part of the Rootz Gaming Group, delivers a straightforward gaming experience with a clean interface and diverse game selection. Players considering this online casino should weigh its advantages and limitations before registering.
Pros
- Extensive Game Selection: The platform hosts approximately 2,000 casino games, including numerous online slots from various software providers, catering to different player preferences.
- User-Friendly Interface: The website features a clean design with intuitive navigation, making it easy for both new and experienced players to find their favourite games.
- Regular Promotions: Players enjoy consistent promotional offers including free spins, prize drops, and a gamified reward system that enhances the overall gaming experience.
- 24/7 Customer Support: The casino provides round-the-clock assistance through multiple channels, particularly beneficial for players needing immediate help with their accounts or deposits.
- Innovative Reward System: The platform features a unique wheel mechanic that awards extra prizes and implements a level-up system where players earn bigger rewards as they progress.
Cons
- Limited Game Collection: While offering 2,000 games is substantial, some competitors in the online casino market provide larger libraries with more variety.
- Provider Limitations: The game selection depends heavily on specific software providers, potentially limiting the diversity compared to platforms partnering with more developers.
- No Sports Betting: Players looking for sports betting options alongside casino games will need to use a different platform, as Wheelz focuses exclusively on casino gaming.
Wheelz Casino distinguishes itself through its association with David Hasselhoff as a brand ambassador and belongs to the reputable Rootz Gaming Group, which operates other successful online casino platforms like Wildz and Caxino. The combination of efficient banking options and responsive customer support contributes to a smooth real money gaming experience.
Conclusion
Wheelz Casino stands out as a compelling option in the online gambling landscape with its personalised approach to player rewards. Since launching in 2021 the platform has established itself through its innovative features and comprehensive game selection.
Players benefit from the intuitive interface across both desktop and mobile devices making navigation effortless. The robust security measures combined with MGA licensing ensure a safe gaming environment while maintaining fair play standards.
With over 4400 games an attractive welcome package 24/7 customer support and seamless payment processing Wheelz Casino delivers a well-rounded experience. Though it faces some limitations compared to larger competitors its personalised rewards system and user-friendly approach make it worthy of consideration for both casual players and dedicated gamblers alike.