Privacy Policy of Wheelz Casino

Effective Date: August 1, 2026

Welcome to Wheelz Casino. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services in New Zealand. By accessing or using Wheelz Casino, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal information:

Personal Identification Information: Name, date of birth, gender, email address, phone number, and residential address.
Account Information: Username, password, account preferences, and transaction history.
Payment Information: Credit/debit card details, bank account information, and other payment data necessary to process deposits and withdrawals.
Usage Data: IP address, browser type, device information, pages visited, time spent on the site, and other technical data.
Communication Data: Correspondence between you and Wheelz Casino, including support inquiries and marketing preferences.

2. How We Use Your Information

We use your information to:

Provide, operate, and maintain our services;
Verify your identity and comply with legal and regulatory requirements, including anti-money laundering and responsible gaming laws;
Process transactions and manage your account;
Communicate with you regarding your account, promotions, and updates;
Improve our website, services, and customer experience;
Detect and prevent fraud, abuse, and other illegal activities;
Comply with applicable laws and regulations in New Zealand.

3. Disclosure of Your Information

We may share your personal information with:

Service providers and partners who assist us in operating our business, such as payment processors, IT service providers, and marketing agencies;
Regulatory authorities, law enforcement, or government agencies as required by law or to protect our rights;
Affiliated companies within the Wheelz Casino group;
Other third parties with your consent or as otherwise disclosed at the time of collection.

All third parties with whom we share your information are required to protect your data in accordance with this Privacy Policy and applicable New Zealand privacy laws.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite these measures, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Under New Zealand’s Privacy Act 2020, you have the right to:

Access your personal information held by us;
Request correction of inaccurate or incomplete information;
Request the deletion of your personal information, subject to legal and regulatory exceptions;
Withdraw consent where processing is based on your consent;
Complain to the Privacy Commissioner if you believe your privacy rights have been violated.

To exercise these rights, please contact us using the details below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

8. International Data Transfers

Your information may be transferred to and processed in countries outside New Zealand. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

9. Children’s Privacy

Wheelz Casino does not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. The updated policy will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Wheelz Casino Privacy Team
Email: [email protected]
Phone: +64 9 123 4567
Address: 123 Casino Lane, Auckland, New Zealand

Thank you for trusting Wheelz Casino with your personal information.